Written communication course
Pr@ctical Writing
Develop written communication knowledge and skills
The Challenge
How do you get rid of the situation where your written message is not adequately comprehended?
Nowadays clear and concise written communication is essential for any kind of organization.
Every day a person receives dozens or hundreds of emails, newsletters and communications, both business and personal. In order to capture attention and get the desired reaction, you need to be able to create impactful messages and at the same time convey the information in an effective way (correctly, completely and clearly).
In this course you will learn how to easily put your ideas into written form, how to write for your audience, how to find the right tone to communicate your message and how to construct simple and impactful messages that convey the information as you want it to be understood.
Training Summary
Pr@ctical Writing is a course for the development of knowledge and skills in written communication aimed at maximizing results and increasing productivity in the workplace.
Who should attend?
The following profiles will benefit from this course:
- Sales
- Customer Service
- Marketing
- Human Resources
- Operational departments (Back-office)
- Admin
- Legal
- Technical
- Production
What do participants get?
By the end of this course, you will:
- Gain a higher level of confidence in your day-to-day communication activities
- Gain a new perspective on communication within the organization
- Understand the impact of ineffective and inefficient use of email
- Learn how to use your personal values and style in communicating with colleagues
- Be able to put your ideas in written form more easily
- Learn how to communicate effectively electronically
- Learn the ability to construct simple, impactful messages so that you become more productive
- Gain the collaboration and involvement of colleagues to deliver results
- Gain confidence in creating emails, articles and documents
Trainers
Cristian Stirbescu
Senior Trainer
Frequently recognized as one of the best trainers in the field. He interacts openly with trainees through a fresh approach to course delivery.
Nicoleta Raduta
Senior Trainer
Certified senior trainer, and designer of evaluation and certification programs. Nicoleta has a particular interest in refining those methods that can increase results in terms of professional excellence, and she is actively contributing to this field. Provides unique experiences to participants, using an appropriate mix of techniques focused on engaging and developing people.
Marian Stirbescu
Senior Trainer, Coautor Firefly Presentations
Certified trainer, experience in project management, management and operations. Marian is passionate about human nature and is constantly concerned with how you can influence and persuade through quality communication.
Pr@ctical Writing course agenda
The topics are delivered in an interactive format, with frequent usage scenarios, covering the following areas:
Intro
- The 7Cs
- Written communication formats
- Message types
- Statistics
Content structure
- Introduction
- Contents
- Conclusion
- Steps for quality messages
Managing layout
- Sections, headings and subheadings
- Appearance and content
Problem-solving through written messages
- Assertiveness
- Quality responses
Persuasiveness
- Influence through arguments
- The principle of compensation
- Adaptation according to focus
Email tips
- Recipient selection
- Target groups
Written Communication course
Company benefits
Efficient communication
Creating a culture oriented towards efficient communication in the digital environment
Increasing productivity
by creating a professional working climate
Improved communication
throughout the organization
Reduced conflicts
Open relationships between people and a reduced number of internal conflicts
Decreases the cost of friction
at the organisational level
Registration
We offer price options for individual participation and for groups.
For groups of more than 10 participants variable discount is included for courses dedicated to your organization.
PrIce per participant
1-9 participants
For individual participation or groups of up to 9 participants
price per group
10-15 participants
Fixed price for groups of 10 to 15 participants
*All prices are VAT Exclusive
Customized training
Dedicated sessions
Dedicated sessions are available for a minimum of 8 participants.
Looking for something different?
Is this option not quite what you’re seeking? Give us a sign and we’ll help with a personalised solution.
Registration- Written Communication course
Do you have a group of at least 8 colleagues interested in this topic and would you like to organise a dedicated session for your company?
Let’s get in touch!
Send us an email at training@axioma-solutions.co.uk
Are you looking for something different?
If this isn’t exactly what you’re after, let us know, and we’ll develop a tailored solution for you. Access our contact information here.