Productive Communication course
SmartCommunication
Discover the secrets of productive communication,
develop the key skills for effective interaction
The Challenge
What is the secret of productive communication?
We’re sure that you’ve already noticed.
Sometimes it is better to listen than to carry on speaking. To speak only after you’ve given it some thought is much more valuable than to answer immediately. To understand the context from which the interlocutor is coming and your emotional state is much more important than to instantly provide logical arguments.
Conveying intent, beyond words, is the success that sustains openness when arguments are not enough.
Stating your point of view in a clear and non-aggressive manner gives incomparably better results than winning an argument at any cost.
How prepared are you to take on this challenge?
Training summary
Develop your knowledge and mastery of the five key skills of productive communication that can help you collaborate, influence, and establish an effective working relationship with colleagues and clients.
Rated by the participants
4,80 Content
4,92 Trainers
Who should attend?
The following profiles will benefit from this course:
- Employees from operations
- Project team members
- Managers, team leaders, coordinators, supervisors
- Entrepreneurs
What do participants get?
By the end of this course, you will:
- Learn and strengthen your understanding of interpersonal communication
- Improve your ability to communicate both vertically and horizontally within the organisation
- Learn how to build upon your personal values and own style when communicating with colleagues
- Gain a new perspective on productive communication inside the organization
- Develop the skills of active listening and effective conversation by providing quality answers
- Learn how to give and receive feedback
- Gain a higher level of confidence in your daily communication
- Be able to present your ideas more easily using an assertive approach
- Develop new skills through practice, learn how to manage difficult conversations
Trainers
Nicoleta Raduta
Senior Trainer, Consultant
Certified senior trainer, and designer of evaluation and certification programs. Nicoleta has a particular interest in refining those methods that can increase results in terms of professional excellence, and she is actively contributing to this field. Provides unique experiences to participants, using an appropriate mix of techniques focused on engaging and developing people.
Marian Stirbescu
Senior Trainer, Consultant
Certified trainer, experience in project management, management and operations. Marian is passionate about human nature and is constantly concerned with how you can influence and persuade through quality communication.
Smart Communication course agenda
The topics are delivered in an interactive format, with frequent usage scenarios, covering the following areas:
- Productive communication
- Principles, skills, and behaviours
- Decoding nonverbal language
- Reading emotions
- Using questions to achieve communication goals
- Mastering active listening
- Demonstrating empathy, perception analysis
- Practice assertive communication through role-playing
- Addressing disagreements, providing quality answers
- Performance feedback
- Adapting communication to each personality style
- Formulation and questioning
Good communication is contagious!
What do we mean by productive communication?
Effective communication is when you convey your goals, intentions, and well-being through words that are understood by the listener. When communication is productive, it creates functional relationships and maximizes results even in difficult situations. Productive communication can be achieved when your joy of succeeding in interacting with others is passed on to those close to you.
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Smart Communication course
Company benefits
By participating in this course, each employee gains a new approach to interacting with others. With good communication,
the organisation’s achieved value exceeds the sum of individual contributions
Improved Productivity
In the presence of a professional work climate, the productivity of the employees increases
Improved communication
Employees significantly improve their ability to communicate at the organisation level and when interacting with stakeholders
Open interaction
By achieving alignment to different points of view, the cost of internal friction is lowered
Adequate culture
As the parties involved create a whole, the best organisation culture is shaped by changes in attitude toward productive communication.
Functional relationships, fewer conflicts
More open relationships between colleagues promote a culture of healthy collaboration
Registration
We offer price options for individual participation and for groups.
For groups of more than 10 participants variable discount is included for courses dedicated to your organization.
PrIce per participant
1-9 participants
For individual participation or groups of up to 9 participants
price per group
10-15 participants
Fixed price for groups of 10 to 15 participants
*All prices are VAT Exclusive
Customized training
Dedicated sessions
Dedicated sessions are available for a minimum of 8 participants.
Looking for something different?
Is this option not quite what you’re seeking? Give us a sign and we’ll help with a personalised solution.
In-house sessions
Do you have a group of at least 8 colleagues interested in this topic and would you like to organize a dedicated session for your company?
Let’s get in touch!
Send us an email at training@axioma-solutions.co.uk
Are you looking for something different?
If this isn’t exactly what you’re after, let us know, and we’ll develop a tailored solution for you. Access our contact information here.
Remote training powered by Colltrain
Our online course sessions are developed through activities
designed and delivered using the Colltrain platform