Sales Essentials training
A fast-paced communication skills training for value selling
The Challenge
How can you rapidly develop the essential communication skills needed for effective selling?
A good sale is obtained through mastering how we communicate and interact with the customer. To maximize value and increase satisfaction, it is necessary to take the first step in developing our skills as salespeople.
What happens when sellers do not communicate effectively? You can easily find the answer by thinking of all those who were not able to sell to you, the customer, those products or services that you actually wanted and needed.
For good communication, we need genuine intention, effort and practice, because “Sales are for everyone but not for anyone!”
What do you think, are you ready to START?
Training Summary
Sales Essentials is the best course for those who need to get a sure start in sales by developing
valuable communication and interaction skills for customer satisfaction.
Who should attend?
- Sales representatives at the beginning of their journey
- Inside Sales, Telesales
- Employees with sales support functions
- Representatives of related departments (technical, service, processing, logistics, etc.) involved in sales
- Managers and supervisors
- Entrepreneurs
What do participants get?
By the end of this course, you will:
- Learn and master the knowledge and communication skills necessary for any seller
- Learn how to professionally support the sales discussion
- Understand the critical factors for closing the sale
- Master a generally valid sales recipe, which you can easily adapt to each situation with personal talents.
- Discover the needs, requirements, and expectations of customers and you will be able to offer appropriate solutions
- Perfect new sales skills through practice
Trainers
Nicoleta Raduta
Senior Trainer, Consultant
Certified senior trainer, and creator of evaluation and certification programs. Nicoleta is always concerned with refining the methods of increasing results in terms of professional excellence. It offers unique experiences to participants, using an appropriate mix of techniques focused on the involvement and development of salespeople.
Marian Stirbescu
Senior Trainer, Consultant
Certified trainer, with experience in value selling and developing solutions for sales teams. Marian is the author of the value model and the Selling Preference Profile (SPP-1) tool.
Sales Essentials course agenda
Advisory sale
- The specifics of selling – formulating your perspective
- Time axis, conditions for making the sale
- Needs, requirements, and solutions
- Using features and benefits to create value
Practice communication skills for sales
- Asking questions, active listening
- Clarification, confirmation, paraphrasing, mirroring
- Assertive forms, demonstration of empathy
- Affirmation of intent
- Requesting permission, obtaining agreement
- Reasoning
Sales interaction
- Using interactive communication skills (9 steps)
- Formulation and proposal of a solution
- When the customer says “No” – formulating quality answers
- Closing the sale
Communication. Sales. Results.
An old proverb says, ‘To do faster and do more, you first have to start by doing what you must do well’.
We strongly believe that those who consciously practice effective communication in interaction with the client, obtain superior results in developing and maintaining long-term relationships on a human level.
Benefits
Quality interaction
Authentic expression, empathy, and mastery of communication help you create a positive experience
Safety in action
Fear and emotions disappear by actively practising sales skills. Those who consciously control their emotions convey security and confidence
Superior results
The sales target, the number of new customers, and the quality objectives are easier to reach with the right skills
Long-term relationships
Under the guise of a “client” hides a human being, one who expects respect, understanding, and support and who is seeking a trustworthy partner, both now and in the future
Registration
We offer price options for individual participation and for groups.
For groups of more than 10 participants variable discount is included for courses dedicated to your organization.
PrIce per participant
1-9 participants
For individual participation or groups of up to 9 participants
price per group
10-15 participants
Fixed price for groups of 10 to 15 participants
*All prices are VAT Exclusive
Note: Price includes the original study materials.
Customized training
Dedicated sessions
Dedicated sessions are available for a minimum of 8 participants.
Looking for something different?
Is this option not quite what you’re seeking? Give us a sign and we’ll help with a personalised solution.
Registration – Sales Essentials course
Send us an email at training@axioma-solutions.co.uk
In-house sessions
Do you have a group of at least 8 colleagues interested in this topic and would you like to organize a dedicated session for your company?
Let’s get in touch!
Are you looking for something different?
If this isn’t exactly what you’re after, let us know, and we’ll develop a tailored solution for you. Access our contact information here.